Conflict of Interest Policy

This policy applies to Vuleka Platform (Pty) Ltd (FSP 55203), its directors, employees, agents and anyone who deals with shop owners on our behalf.

• Commission, binder fees or administration fees earned from the insurer.
• Our relationship with wholesalers and cash and carry partners who supply stock against claim vouchers.
• Our relationships with payment partners such as Kazang and Shop2Shop.
• Vuleka also operating a trading platform used by the same shop owners we insure.
• Gifts, entertainment or incentives offered to our staff by a product supplier.

• We avoid a conflict where we reasonably can. Where we cannot avoid it, we mitigate it and disclose it to you in writing before or at the time we render the service.
• Staff are not paid bonuses that reward selling cover a shop does not need.
• Any gift or benefit from a supplier above R1 000 in a calendar year is prohibited unless approved by a director and recorded in our register.
• We keep a conflict of interest register, reviewed at least annually by management.
• Staff receive training on this policy, and breaches are treated as a disciplinary matter.

Vuleka earns commission and or a binder or administration fee from the insurer, included in your premium. You may ask us at any time what we earn on your policy and we will tell you.

Vuleka holds no ownership interest in the insurer, and the insurer holds no ownership interest in Vuleka that would require disclosure. If that changes we will update this page and tell affected clients.

Contact info@vuleka.com or 011 346 5233. A copy of this policy is available free of charge on request.